✅ Lead Management: TT Infotechs CCTV Service CRM helps businesses capture, track, and manage customer inquiries efficiently. It ensures no potential client is missed by organizing leads from multiple channels into a single, easy-to-manage platform, allowing quick follow-ups and better conversion rates.

✅ Service Scheduling and Task Management: The CRM makes scheduling site visits, installations, and maintenance services easy and systematic. It allows you to assign jobs to technicians, set deadlines, and monitor real-time progress, ensuring every service request is completed on time and with maximum efficiency.

✅ AMC (Annual Maintenance Contract) Tracking: Managing AMCs becomes simple with automated reminders for contract renewals, upcoming service visits, and warranty expirations. This proactive approach helps companies maintain long-term relationships with customers and ensures recurring revenue without manual tracking.

✅ Complaint and Support Ticket Management: The CRM provides an organized system for handling customer complaints and support requests. It allows businesses to log, prioritize, and track each complaint or service issue until it is resolved, improving customer satisfaction and service transparency.

✅ Inventory and Equipment Tracking: Keeping track of cameras, DVRs, cables, and other accessories becomes seamless. The CRM helps manage stock availability, usage during installations, and alerts when inventory levels drop, reducing delays caused by missing or unavailable parts.

✅ Quotation and Billing Automation: Creating professional quotations, raising invoices, and tracking payments is made simple. The CRM enables businesses to generate quotes quickly, share them with clients, and maintain a clear record of all billing activities for smooth financial management.

✅ Communication Management: With built-in tools for SMS, email, and WhatsApp integration, the CRM enables timely communication with customers. Appointment confirmations, service reminders, payment alerts, and AMC updates can be automatically shared, improving engagement and building trust.

✅ Reporting and Insights: The CRM offers detailed reports on service performance, lead conversions, customer feedback, technician productivity, and financials. These insights help business owners make informed decisions, improve operational efficiency, and identify growth opportunities.

1. Tailor-Made for Your Business: TT Infotechs CRM is not just another one-size-fits-all solution. We customize every CRM to fit your business process, making sure it works the way you work — not the other way around.

2. Easy to Use, Powerful in Performance: Our CRM is designed with simplicity in mind but packed with powerful features. From intuitive dashboards to real-time reports, everything is just a click away — so your team spends less time learning and more time doing.

3. End-to-End Automation: Automate your sales pipeline, lead tracking, follow-ups, and customer support. Reduce manual work, avoid missed opportunities, and close more deals — all in one smart system.

4. 360° Customer View: Track every interaction, call, email, or purchase with a single, unified view of your customers. Build stronger relationships and boost customer satisfaction like never before.

5. Scalable & Secure: Whether you're a startup or an enterprise, our CRM grows with you. With robust data security, regular backups, and user-role management, your business is always protected.

6. Seamless Integration: Connect easily with your website, email, billing software, WhatsApp, SMS marketing tools, and more. TT Infotechs CRM fits right into your existing tech stack without disruptions.

7. Dedicated Support & Training: We’re not just here to sell software — we’re your growth partner. Get personalized onboarding, expert training, and responsive support whenever you need it.