✅ Customer Management: Maintain a centralized database of customer profiles, service history, and contact details to ensure personalized and efficient support.

✅ Service Request Tracking: Log and monitor service requests in real-time, from booking to completion, ensuring transparency and timely service delivery.

✅ AMC (Annual Maintenance Contract) Management: Keep track of AMC start and end dates, auto-renewal reminders, and plan details to ensure continuous service and customer satisfaction.

✅ Automated Reminders: Send SMS, email, or WhatsApp alerts to customers for service due dates, AMC renewals, and feedback collection, reducing missed services.

✅ Technician Assignment: Easily assign service calls to available technicians based on location and availability, and track their work progress and feedback.

✅ Inventory & Spare Parts Management: Manage stock levels of filters, cartridges, and other spare parts, ensuring technicians are equipped for service jobs without delays.

✅ Billing & Invoicing: Generate invoices quickly, manage payments, and maintain records of all transactions. Supports both online and offline payment modes.

✅ Complaint Management: Register and resolve customer complaints efficiently with real-time updates and escalation handling to ensure customer trust and satisfaction.

✅ Multi-User Access: Provide role-based access to admin, managers, and technicians for better task delegation and control over operations.

1. Tailor-Made for Your Business: TT Infotechs CRM is not just another one-size-fits-all solution. We customize every CRM to fit your business process, making sure it works the way you work — not the other way around.

2. Easy to Use, Powerful in Performance: Our CRM is designed with simplicity in mind but packed with powerful features. From intuitive dashboards to real-time reports, everything is just a click away — so your team spends less time learning and more time doing.

3. End-to-End Automation: Automate your sales pipeline, lead tracking, follow-ups, and customer support. Reduce manual work, avoid missed opportunities, and close more deals — all in one smart system.

4. 360° Customer View: Track every interaction, call, email, or purchase with a single, unified view of your customers. Build stronger relationships and boost customer satisfaction like never before.

5. Scalable & Secure: Whether you're a startup or an enterprise, our CRM grows with you. With robust data security, regular backups, and user-role management, your business is always protected.

6. Seamless Integration: Connect easily with your website, email, billing software, WhatsApp, SMS marketing tools, and more. TT Infotechs CRM fits right into your existing tech stack without disruptions.

7. Dedicated Support & Training: We’re not just here to sell software — we’re your growth partner. Get personalized onboarding, expert training, and responsive support whenever you need it.