Ac Service CRM
AC Service CRM by TT Infotechs is a dedicated customer relationship management solution crafted specifically for air conditioning service providers. It simplifies and automates the entire service workflow—from booking and job assignment to billing and customer feedback—making operations more efficient and client-focused. The CRM enables seamless scheduling of service requests, technician dispatching, AMC (Annual Maintenance Contract) tracking, and real-time job status updates. It also stores detailed customer and equipment histories, helping technicians deliver faster and more accurate service. With features like automated reminders, complaint tracking, invoice generation, and performance analytics, TT Infotechs’ AC Service CRM empowers businesses to deliver prompt, reliable, and professional service while building long-term customer trust and loyalty.
✅ Appointment Scheduling: Schedule service calls, installations, and maintenance visits with ease. Technicians and customers receive timely reminders to minimize missed appointments.
✅ Service Request Tracking: Log and track all incoming service requests, from complaint registration to resolution, ensuring fast and organized handling.
✅ Technician Management: Assign tasks, track technician availability, and monitor job completion in real-time to improve workforce productivity.
✅ AMC (Annual Maintenance Contract) Management: Keep track of AMC plans, renewal dates, service due dates, and generate automated reminders for timely service delivery.
✅ Billing & Invoicing: Generate and send professional invoices, track payments, and manage outstanding balances efficiently.
✅ Inventory Control: Monitor spare parts and equipment inventory to avoid shortages and overstocking, ensuring quicker service delivery.
✅ Customer Communication: Stay connected with customers via SMS, email, or WhatsApp for updates, promotions, and service feedback.
✅ Reports & Analytics: Get detailed insights on service performance, technician productivity, customer feedback, and revenue trends to make informed business decisions.
2. Easy to Use, Powerful in Performance: Our CRM is designed with simplicity in mind but packed with powerful features. From intuitive dashboards to real-time reports, everything is just a click away — so your team spends less time learning and more time doing.
3. End-to-End Automation: Automate your sales pipeline, lead tracking, follow-ups, and customer support. Reduce manual work, avoid missed opportunities, and close more deals — all in one smart system.
4. 360° Customer View: Track every interaction, call, email, or purchase with a single, unified view of your customers. Build stronger relationships and boost customer satisfaction like never before.
5. Scalable & Secure: Whether you're a startup or an enterprise, our CRM grows with you. With robust data security, regular backups, and user-role management, your business is always protected.
6. Seamless Integration: Connect easily with your website, email, billing software, WhatsApp, SMS marketing tools, and more. TT Infotechs CRM fits right into your existing tech stack without disruptions.
7. Dedicated Support & Training: We’re not just here to sell software — we’re your growth partner. Get personalized onboarding, expert training, and responsive support whenever you need it.
Reviews (5)
We’ve tried multiple CRM solutions in the past, but TT Infotechs' Business Service CRM truly stands out. It’s user-friendly, highly customizable, and has improved our client response time significantly. The automation features have saved us hours of manual work every week.
TT Infotechs provided a CRM that fits perfectly with our business model. Their support team is responsive and really helped us tailor the system to our needs. Managing service requests and tracking leads is now seamless. Highly recommended!
What impressed me the most is how scalable and adaptable the CRM is. Whether you're a small business or a large service provider, TT Infotechs delivers exactly what you need with efficiency and speed. Great value for money!
This CRM helped us bridge communication gaps with our clients and automate follow-ups. The analytics dashboard gives us clear insights into performance metrics. TT Infotechs has created a tool that truly empowers service teams.
From lead tracking to service ticket management, everything is organized in one place. The customizable modules are a game-changer. TT Infotechs' Business Service CRM has elevated the way we operate and serve our clients.
Book Your Demo Today!
List Of Module
We Providing In AC Service CRM
Customer Management
Easily manage all your customer details in one place. This module stores vital customer information such as name, contact details, service history, and preferences. It allows customer data tracking and segmentation, making it easier to offer personalized service and maintain long-term relationships.
Job Card Management
Create, update, and track job cards for each service call. This module ensures every job—from AC installation to maintenance and repair—is documented with assigned technicians, estimated costs, and service checklists. It improves efficiency and ensures no task is missed.
AMC Management
Efficiently handle your AMC clients by tracking contract durations, renewal dates, and service schedules. This module automates reminders for upcoming visits and contract expirations, ensuring you never miss a service commitment and retain recurring customers.
Complaint & Request Management
Log, track, and resolve customer complaints and service requests quickly. This feature helps customer support teams manage queries, assign technicians, and ensure timely resolution, enhancing customer satisfaction and trust.
Service Scheduling & Calendar
Plan and manage your daily, weekly, or monthly service appointments with ease. A calendar view helps you visualize your service slots, avoid double-bookings, and optimize technician routes for quicker service.
Inventory & Spare Parts Management
Keep a close eye on your stock of AC parts, tools, and consumables. This module helps you monitor inventory levels, get alerts for low stock, and track usage against service tasks—ensuring you’re never short on critical items during service visits.
Billing & Invoicing
Generate professional invoices instantly after service completion. This module supports GST billing, invoice customization, discounts, and payment tracking. It streamlines your billing process and improves cash flow management.
Payment & Collection Tracking
Easily record and monitor payments received, pending dues, and follow-ups. It supports various payment methods including UPI, cash, card, and bank transfers. You’ll have full visibility of your revenue with customer-wise and date-wise filters.
SMS & WhatsApp Notifications
Send automatic alerts and updates to customers regarding service appointments, invoice details, AMC renewals, and offers. These notifications enhance communication, reduce no-shows, and improve customer engagement.
Lead Management
Simplify your tax filing with auto-generated tax reports. This module ensures compliance with tax regulations, reduces manual errors, and saves valuable time during audits or filings.Capture new leads from various sources (website, calls, referrals) and track their conversion journey. This module helps you assign leads to the sales team, follow up regularly, and convert inquiries into long-term customers.
Subscription
2000
/ Year1 Year +1 Year Free Subscription
Frequently Asked Questions
-
1. How does the AC Service CRM help in managing service requests?
The AC Service CRM allows businesses to efficiently track and manage service requests by centralizing customer inquiries, assigning tasks to technicians, scheduling service visits, and ensuring timely follow-ups. It automates the entire workflow from booking to job completion, reducing human error and improving service delivery.
-
2. Can the CRM automate maintenance reminders for customers?
Yes, the AC Service CRM includes automated reminders for scheduled maintenance, filter changes, and warranty expirations. This ensures that businesses proactively manage their customers' needs, reducing the risk of equipment failure and improving customer satisfaction.
-
3. Does the CRM track technician performance?
Yes, the CRM tracks technician performance by recording job completion times, customer feedback, and service quality. This helps businesses evaluate the efficiency of their technicians, identify areas for improvement, and reward top performers.
-
4. How does the CRM handle billing and payments for AC services?
The AC Service CRM streamlines the billing process by generating accurate invoices, tracking payments, and managing payment reminders. It supports multiple payment methods and provides clear, accessible financial records, making billing efficient and transparent for both the business and its customers.
-
5. Can the CRM integrate with other business systems (like accounting or inventory)?
Yes, the AC Service CRM can be integrated with other business systems such as accounting software, inventory management, and customer support platforms. This integration ensures seamless data flow across departments, reducing duplication of effort and enhancing overall business efficiency.
Start scaling your business with TT Infotechs
Get a quote
